Returns Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Eligibility
- Items must be returned within 60 days of delivery.
- Products must be unused, unopened, and in their original packaging.
- Proof of purchase is required.
How to Return
- Contact us at ihrisironworks@gmail.co.uk with your order number and reason for return.
- We'll provide you with return instructions and a return address.
- Pack the item securely and send it back to us.
Refunds
Once we receive and inspect your return, we'll notify you of the approval. Approved refunds will be processed to your original payment method within 5–10 business days.
Non-Returnable Items
- Opened or used products
Faulty or Damaged Items
If you received a faulty or damaged product, please contact us within 48 hours of delivery with photos and your order number.
Contact Us
For any return queries, reach us at ihrisironworks@gmail.co.uk or via our contact page.