Refund policy

We want you to shop with confidence. If you're not happy with your order for any reason, we'll try to make it right.

Returns: You have 30 days from the date of delivery to request a return. Items must be unused, in their original packaging, and in a resaleable condition. Contact us, and we'll guide you through the process — no hassle.

Change of Mind: We accept change-of-mind returns within 30 days. We'll cover the return shipping cost — contact us, and we'll arrange collection.

Damaged or Incorrect Items: If anything arrives damaged or not as described, contact us within 72 hours of delivery with a photo and we'll send a replacement or issue a full refund — your choice. Return shipping is fully covered by us.

Declined Deliveries: If you need to refuse a delivery, please contact us first so we can arrange it smoothly. Unannounced declined deliveries may incur return shipping costs deducted from your refund.

Refund Processing: Refunds are processed within 3–5 business days to your original payment method once we've received and inspected the return.

Opened Supplements For hygiene and safety reasons, opened nutritional products can only be returned if faulty or not as described — this is standard across the industry.